Shipping policy

Shipping Policy

Thank you for shopping with Havenly Nest. We're committed to getting your order to you safely and as quickly as possible.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). Orders placed after 12pm may be processed the following business day.

UK Shipping

We offer standard and express shipping across the United Kingdom.

• Standard Shipping (3–5 business days)
• Express Shipping (1–2 business days)

Shipping rates are calculated at checkout based on your order and delivery address.

International Shipping

We ship to selected international destinations. Delivery times and rates vary by location and will be displayed at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email with tracking information so you can follow your parcel's journey.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to help.

Questions?

Reach out to us anytime — we're happy to help make your Havenly Nest experience a great one.